Doughlivery F.A.Q.

So, how does it work?

Just like any other subscription! You sign up to receive the shirt of the month for $30 + shipping, or $5 + shipping for sticker only, per month. We create cool & exclusive designs just for Doughlivery Club members. You receive a new exclusive shirt and matching sticker every month that you won't be able to get anywhere else. 

You will also receive an exclusive offer or discount on DNDL apparel in our normal store, only available to Doughlivery Club members, as well as early access to sales throughout the year.

After your initial charge when you first sign up, you will be charged monthly on the 15th. There is a 3 month minimum commitment after which you can cancel your subscription at any time. 

Are the shirts unisex?

The t-shirt is unisex fit and sizing. The tank will always be a ladies style; the specific style will vary and rotate (racer tank, racer crop, muscle tank, and more).

I don't live in the U.S. Can I subscribe?

Yes! We are now offering international shipping via DHL. Shipping times will vary between 6-11 business days, and packages  But NOTE: shipping costs do not include potential customs fees that your country may charge you. Please know your country's current import fees and be prepared to pay them. As the importer, you are responsible for that cost.

When and how will my Doughlivery be shipped?

Doughlivery orders will be shipped out within the first 7 days of the month. Note this is the month after you are charged.

Beginning January 2019, you will receive tracking numbers for your orders so you will know when to expect your Doughlivery. Please note that sticker only subscriptions have the option to be shipped with tracking (Parcel Mail) or without (Letter Mail)-- you will see these shipping options at checkout.

Is there any way I can get my hands on a past month's shirt?!

Sorry friend, but no can do. Each month's shirt is exclusive and ONLY produced for those who are signed up for Doughlivery Club at that time. 

Do we get to see the designs ahead of time?

No way dude! It's a surprise for you to find out only once it's in your hands.

When do I need to sign up by to receive the next shirt?

 You must sign up by the 15th of the month to receive the following month's t-shirt. For example, if you sign up by end of day (Pacific Time) on April 15th, you'll receive the May shirt. If you sign up on April 18th, you won't receive a Doughlivery until June.

This is because DOUGHlivery operates like a preorder. After that mid month deadline, shirts go into production and we create just enough for those who have signed up in time. Production and shipping takes a few weeks, which is why you have to sign up in the previous month for the current month's shirt.

Can I change my subscription details?

Yes! You can change your shipping address, your t-shirt size, and more by referring back to your original confirmation email and clicking the link that says "Manage Subscription". Note that you must make changes by the 15th of the month in order for the change to go in effect in time for the following month.

I don't like this month's shirt-- can I return it?

No can do. DOUGHlivery Club shirts are made specially for you, the current members, so purchases are final sale.

I love you guys, but how do I cancel?

After the 3 month minimum subscription period is up, you can cancel your Doughlivery Club membership at any time by referring back to any of your confirmation emails and clicking the link that says "Manage Subscription". No questions asked, no cancellation fees, and we'll still love ya.