Doughlivery F.A.Q.

So, how does it work?

Just like any other subscription! You sign up to receive the t-shirt of the month for $30 + shipping per month. We create cool & exclusive designs just for Doughlivery Club members. You receive a new tee every month that you won't be able to get anywhere else. You'll also receive an exclusive offer or discount on DNDL apparel in our normal store, only available to Doughlivery Club members.

After your initial charge when you first sign up, you will be charged monthly on the 15th. There is a 3 month minimum commitment after which you can cancel your subscription at any time. 

Are the shirts unisex?

Yes.

I don't live in the U.S. Can I subscribe?

Yes! We are now offering international shipping via DHL. Shipping times will vary between 6-11 business days, and packages  But NOTE: shipping costs do not include potential customs fees that your country may charge you. Please know your country's current import fees and be prepared to pay them. As the importer, you are responsible for that cost.

When and how will my Doughlivery be shipped?

Domestic Doughlivery orders will be shipped out within the first 7 days of the month via USPS First Class Mail. International Doughlivery orders will be shipped out within the first 7 days of the month via DHL Global Mail. Note this is the month after you are charged.

You will not receive a tracking number-- your shirt will just show up as a surprise one day! For domestic orders, if we're nearing the end of the month and you still haven't received that month's shirt, shoot us an email at info@doughnutsanddeadlifts.com and we'll look into the whereabouts of your package.

For International orders, allow 6-11 business days for shipping. This means you may not receive your shirt until the very end of the month.

 

Is there any way I can get my hands on a past month's shirt?!

Sorry friend, but no can do. Each month's shirt is exclusive and ONLY produced for those who are signed up for Doughlivery Club at that time. 

Do we get to see the shirts ahead of time?

No way dude! It's a surprise for you to find out only once it's in your hands.

When do I need to sign up by to receive the next shirt?

 You must sign up by the 15th of the month to receive the following month's t-shirt. For example, if you sign up by end of day (Pacific Time) on April 15th, you'll receive the May shirt. If you sign up on April 18th, you won't receive a Doughlivery until June.

Can I change my subscription details?

Yes! You can change your shipping address, your t-shirt size, and more by referring back to your original confirmation email and clicking the link that says "Manage Subscription". 

Can I sign up to receive two different sizes or multiples of the shirt?

Nope. You must sign up for one shirt/one size at a time. If you'd like to sign up for multiple shirts, you'll need to do a separate checkout for each shirt.

I love you guys, but how do I cancel?

After the 3 month minimum subscription period is up, you can cancel your Doughlivery Club membership at any time by referring back to any of your confirmation emails and clicking the link that says "Manage Subscription". No questions asked, no cancellation fees, and we'll still love ya.